Courses and programmes

In order for an organisation to work effectively and to achieve its objectives, development should cover both the specific skills needed to carry out the work (e.g. strategic planning, customer service, time management, creativity, financial management, etc.), and the way in which these objectives are achieved (e.g. team cooperation, leadership, decision-making, conflict resolution, etc.).
 

Organisation's development centre “Spring Valley” creates and conducts training courses and programmes in both of these areas – WHAT the organisation is doing – i.e. developing specific skills and HOW the organisation does it, i.e. an effective process of carrying out the work.

In the field of skills development, “Spring Valley” provides courses in following areas:

• Strategic Planning

• Setting objectives

• Performance Assessment

• Sales

• Customer Service

• Financial Management

• Human Resource Management

• Presentation

• New trainer training

• Communication

• Time Management

• Creativity

• Change management 

• Diversity management
 

In the field of work efficiency, “Spring Valley” offers following programs:

• Personal efficiency development

• Leadership development

• Team building and efficiency

• Effective communication

• Conflict Management

• Decision-making

• Stress Management
 

Training and development courses must meet the specific operational needs of the organization, so “Spring Valley” creates a completely new, unique program or course for each client individually.