2016

  Sadales tīkls Objectives and KPIs
Work with staff motivation and team work
  Clusterpoint Personal, leadership and team development based on MBTI
  State Revenue Service  Training program Management competence development
  • Managing change
  • Decision making
  • Conflict management
  • Communication and the ability to speak in public
  • Team management
  • The planning, organisation and results
  • Motivating employees and development
  • Remote management
  • Customer service skills
  • Effective customer consulting
  • Successful communication, and efficient management of the interview during the audit
  Latvijas Amerikas acu centrs  Customer Care by phone
  Swedbank Emotional intelligence development and training of the constructive, respectful conversation
Motivation and leadership
Leadership competencies and personal skills development
  Liepājas RAS

Self-management and successful cooperation in team

  Ostas celtnieks Management development programme
  Rīgas veselības centrs Effective cooperation in management team
  TV3 Latvia Personal, leadership and team development based on MBTI
  Cabot Latvia On customer focused communication
  Latvijas Televīzija Management competence development programme
  Central Statistical Bureau Successful performance management
Personal, leadership and team development based on MBTI
  Latvenergo Customer service and telesales management skills development
  University of Latvia  LU non academic staff pay system assessment and its development
  Latvijas Pasts Customer service and telesales management skills development